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How Starbucks Saved My Life | 
 enlarge | Manufacturer: Gotham
Category: EBooks
List Price: $23.00
Buy New: $9.99
You Save: $13.01 (57%)
Avg. Customer Rating:  100 reviews
Sales Rank: 2134
Format: Kindle Book
Media: Kindle Edition
Number Of Items: 1
Pages: 272
Dewey Decimal Number: 647.95092
ASIN: B000WCWUVS
Publication Date: September 20, 2007
Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours
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Product Description
"In his fifties, Michael Gates Gill had it all: a big house in the suburbs, a loving family, and a top job at an ad agency with a six-figure salary. By the time he turned sixty, he had lost everything except his Ivy League education and his sense of entitlement. First, he was downsized at work. Next, an affair ended his twenty-year marriage. Then, he was diagnosed with a slow-growing brain tumor, prognosis undetermined. Around the same time, his girlfriend gave birth to a son. Gill had no money, no health insurance, and no prospects. One day as Gill sat in a Manhattan Starbucks with his last affordable luxury "a latte" brooding about his misfortune and quickly dwindling list of options, a 28-year-old Starbucks manager named Crystal Thompson approached him, half joking, to offer him a job. With nothing to lose, he took it, and went from drinking coffee in a Brooks Brothers suit to serving it in a green uniform. For the first time in his life, Gill was a minority--the only older white guy working with a team of young African-Americans. He was forced to acknowledge his ingrained prejudices and admit to himself that, far from being beneath him, his new job was hard. And his younger coworkers, despite having half the education and twice the personal difficulties he'd ever faced, were running circles around him. The other baristas treated Gill with respect and kindness despite his differences, and he began to feel a new emotion: gratitude. Crossing over the Starbucks bar was the beginning of a dramatic transformation that cracked his world wide open. When all of his defenses and the armor of entitlement had been stripped away, a humbler, happier and gentler man remained. One that everyone, especially Michael's kids, liked a lot better. The backdrop to Gill's story is a nearly universal cultural phenomenon: the Starbucks experience. In How Starbucks Saved My Life, we step behind the counter of one of the world's best-known companies and discover how it all really works, who the baristas are and what they love (and hate) about their jobs. Inside Starbucks, as Crystal and Mike's friendship grows, we see what wonders can happen when we reach out across race, class, and age divisions to help a fellow human being"
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| Customer Reviews: Read 95 more reviews...
 How Gates Gill Ruined His Own Life July 15, 2008
I picked up this book because the premise was intriguing.
The actual writing itself is dull and business-like. The narration has no flow, and the settings are jarring--moving back and forth from nostalgic waspy childhood memories to a present day Starbucks store. I realize those two concepts are supposed to juxtapose his upbringing with his current situation in life, but it's not a smooth delivery.
What I liked least about the book was its author. Michael Gates Gill reminds me of what is wrong with America. He comes across as a completely pompous ignoramus. He spends at least one third of the book advertising himself and his accomplishments at J. Walter Thompson.
I have a hard time conjuring up any sort of pity or appreciation for his life and his story. He made millions during his years working in advertising at JWT. He is in his SIXTIES when he gets laid off, and acts like he is a major victim of corporate America. Talk about biting the hand that feeds you!
What did he do during his previous 30 years of prosperity? Did he save/invest his money like a wise person? No, he floundered it away. Did he work on his marriage? No, he had an affair instead. Did he spend time with his kids? No. He made a series of bad choices that brought him to where he ended up.
As for where he ended up, he does Starbucks no favors by romanticizing an unglamourous job. Most Starbucks stores do not have managers like Crystal. The employees are not always kind and courteous to one another, and the bathrooms are not always lovely and clean. I wonder how Crystal feels about the book. I would be offended to know that someone turned my career--my LIFE--into some sort of year-long anthropological study, and then published all the findings.
Overall, this book was a bum deal. I gave it two stars because I reserve one star ratings for the worst of the worst.
 Longest Infomercial I've endured June 27, 2008
A friend of mine gave me this book so I felt like I HAD to read it.
It was painful though.
The fact that the author was an advertising copywriter is way too obvious in this, the longest infomercial I've been through.
If I could get paid for every time "Starbucks" was mentioned, I would be rich now.
Way too much focus on Starbucks products.
Having gone through business school I very much appreciate Starbucks' innovative Human Resource management and I share their views, particularly that one of respect to everyone. In fact, I'd heard about all this in case studies before.
The book however has blatant product placement. Why do we need to read lists of products, which cakes are carried, etc. No wisdom in any of these.
I'm sure some naive readers may end up spending a lot more money in Starbucks or getting a job there (nothing wrong with that) but the book should be given away for free as it seems to be a recruitment ad.
Spare yourself the pain
 One of the Best Career Books Ever June 22, 2008
This is one of the best books ever written about mid-life career crisis. The story of the advertising executive who ended up cleaning toilets at Starbucks is filled with wonderful anecdotes that can be best appreciated by those who are middle aged and beyond. Young adult readers may not appreciate or understand the life-changing lessons (as seen by some of the one-star ratings from other Amazon reviewers) and some of the book comes across as almost too hard to believe. But the book is never preachy--just a narrative progression through a life that was changed due to corporate downsizing and personal selfishness. It is also very well edited, mixing the author's current progression at the coffee shop with his recollections of knowing Jackie Kennedy, Ernest Hemingway and others. The end result is a lesson in humility and the need for respecting others you would normally consider beneath you. It should be required reading for college career courses.
Horrible! June 11, 2008
1 out of 2 found this review helpful
This book is one of the worst books I have ever read. Its suppose to be a memoir, but really it just brown-noses Starbucks. I think he wrote this book for ulterior motives. (I think he wanted some executive position and was hoping Starbucks would oblige after reading this book.) As I read the book, I kept thinking it would get better, a plot line would eventually unravel. It never does. He writes this book to feed his ego and the reader gets nothing out of it.
How this Book Wasted an Hour of my Life June 8, 2008
1 out of 2 found this review helpful
I bought this book to read at the beach -- not expecting too much -- but interested by the concept. The biggest problem is that the author seems to be writing at an elementary level. He clearly has an interesting story, but nothing that couldn't be written in a two-page essay. He used to be successful, failed, and realized that people find contentment in low-paying jobs too. The end. I can't understand how a book this poorly written was ever published.
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