Competing on Analytics: The New Science of Winning | 
 enlarge | Authors: Thomas H. Davenport, Jeanne G. Harris
Publisher: Harvard Business School Press
Category: Book
List Price: $29.95
Buy New: $13.99
You Save: $15.96 (53%)
New (38) Used (15) from $12.83
Avg. Customer Rating:  51 reviews
Sales Rank: 3491
Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 240
Shipping Weight (lbs): 1.2
Dimensions (in): 9.4 x 6.1 x 1
ISBN: 1422103323
Dewey Decimal Number: 658.4013
EAN: 9781422103326
ASIN: 1422103323
Publication Date: March 6, 2007
Availability: Usually ships in 1-2 business days
Condition: Brand New, never read. delivery within 24 hours.
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Product Description
You have more information at hand about your business environment than ever before. But are you using it to “out-think” your rivals? If not, you may be missing out on a potent competitive tool. In Competing on Analytics: The New Science of Winning , Thomas H. Davenport and Jeanne G. Harris argue that the frontier for using data to make decisions has shifted dramatically. Certain high-performing enterprises are now building their competitive strategies around data-driven insights that in turn generate impressive business results. Their secret weapon? Analytics: sophisticated quantitative and statistical analysis and predictive modeling. Exemplars of analytics are using new tools to identify their most profitable customers and offer them the right price, to accelerate product innovation, to optimize supply chains, and to identify the true drivers of financial performance. A wealth of examples—from organizations as diverse as Amazon, Barclay’s, Capital One, Harrah’s, Procter & Gamble, Wachovia, and the Boston Red Sox—illuminate how to leverage the power of analytics.
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| Customer Reviews: Read 46 more reviews...
 Very disappointing July 24, 2008
0 out of 1 found this review helpful
I was intrigued by the book's description and I've found other HBS Press books very useful. However, after the foreward by Gary Loveman, the CEO of Harrah's, the book deteriorates into a 186-page argument for the use of analytics in business. The problem with that is I don't need convincing. I'm already interested in using analytics to improve my business - that's why I bought this book! There was very little actionable information presented. If I hadn't been reading this book for a grad school class, I never would have finished it.
 For very high level managers who have no idea of CRM nor analytics June 2, 2008
0 out of 1 found this review helpful
I bet if the term "analytics" is replaced by "CRM" throughout this book, it will remain intact as it is. It gives the high level management the basics of CRM/analytics, and the need to commit seriously company wide, especially their own time and career. However, little is offered on the execution, that the employment of external consultants like the authors is the legitimate way out. In short, if you know not CRM/analytics, this is marginally readable and helpful. If you already have one or more book else on CRM/analytics, please give this a pass.
 Excelent May 24, 2008
0 out of 2 found this review helpful
It one of the most interesting book that I have read, it show you the future tendent
The Future of Business April 11, 2008
1 out of 2 found this review helpful
As data becomes more available across the enterprise, the challenge becomes how to leverage data for a competitive advantage. This well-written book defines the benchmarks from which organizations should measure their ability to use data to establish a competitive advantage. Highly recommended reading.
Excellent book April 7, 2008
0 out of 1 found this review helpful
This was an excellent book on analytics, with great examples of how companies have been able to leverage data to make better business decisions with software tools like CUBE IT. It is well written and very timely.
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