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First, Break All The Rules: What The Worlds Greatest Managers Do Differently

First, Break All The Rules: What The Worlds Greatest Managers Do Differently

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Author: Curt Coffman
Creator: Marcus Buckingham
Publisher: Simon & Schuster Audio
Category: Book

List Price: $25.00
Buy New: $14.22
You Save: $10.78 (43%)



New (30) Used (11) from $13.00

Avg. Customer Rating: 4.5 out of 5 stars 251 reviews
Sales Rank: 15271

Format: Abridged, Audiobook
Media: Audio CD
Edition: Abridged
Number Of Items: 3
Shipping Weight (lbs): 0.4
Dimensions (in): 5.5 x 4.9 x 1

ISBN: 0743510119
Dewey Decimal Number: 658.409
EAN: 9780743510110
ASIN: 0743510119

Publication Date: May 5, 1999
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
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Also Available In:

  • Hardcover - First, Break All the Rules: What the World's Greatest Managers Do Differently
  • Audio Cassette - First, Break All the Rules: What the World's Greatest Managers Do Differently
  • Audio CD - First, Break All the Rules
  • Paperback - FIRST, BREAK ALL THE RULES

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Editorial Reviews:

Amazon.com
Marcus Buckingham and Curt Coffman expose the fallacies of standard management thinking in First, Break All the Rules: What the World's Greatest Managers Do Differently. In seven chapters, the two consultants for the Gallup Organization debunk some dearly held notions about management, such as "treat people as you like to be treated"; "people are capable of almost anything"; and "a manager's role is diminishing in today's economy." "Great managers are revolutionaries," the authors write. "This book will take you inside the minds of these managers to explain why they have toppled conventional wisdom and reveal the new truths they have forged in its place."

The authors have culled their observations from more than 80,000 interviews conducted by Gallup during the past 25 years. Quoting leaders such as basketball coach Phil Jackson, Buckingham and Coffman outline "four keys" to becoming an excellent manager: Finding the right fit for employees, focusing on strengths of employees, defining the right results, and selecting staff for talent--not just knowledge and skills. First, Break All the Rules offers specific techniques for helping people perform better on the job. For instance, the authors show ways to structure a trial period for a new worker and how to create a pay plan that rewards people for their expertise instead of how fast they climb the company ladder. "The point is to focus people toward performance," they write. "The manager is, and should be, totally responsible for this." Written in plain English and well organized, this book tells you exactly how to improve as a supervisor. --Dan Ring

Product Description
In First, Break All the Rules, Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive indepth study of great managers.

In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But no matter how generous its pay, or how renowned its training, the company that lacks great front-line managers will suffer.

Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations', how they motivate people by building on each person's unique strengths; and, finally, how great managers find the right fit for each person, not the next rung on the ladder.

First, Break All The Rules provides vital performance and career lessons for managers at every level. This audiobook shows you how to apply them to your own situation.


Customer Reviews:   Read 246 more reviews...

4 out of 5 stars Managerial Companion to "Now Discover Your Strengths"   April 27, 2008
Having read and enjoyed Buckingham's "Now Discover Your Strengths" and having accepted his central premise that we're all gifted and gifted differently, this book felt intuitive. It introduces this main idea of unique giftedness ("talents" in Buckingham's vernacular), accepts it, and then asks how we ought to manage accordingly. This conclusion is built on a massive amount of Gallup research, and a number of helpful quotes and anecdotes result.

The four keys that the authors identify are: (1) Select for Talent; (2) Define the Right Outcomes; (3) Focus on Strengths; and (4) Find the Right Fit. Again, these are just build on the recognition that we're all unique: we can't do all jobs equally well (though we can adjust to certain things and learn other skills); we're going to reach the outcome in a way suited to our talents so don't try to micromanage the process); our greatest potential lies in leveraging our talents; and don't promote someone into a role that doesn't fit. Hints and tips (to be applied in your own, personal way) are littered throughout.

Whether you manage or are managed (or both), this is a good, helpful read.



5 out of 5 stars First, Break all the rules   April 20, 2008
Paradigm buster. After you finish this get the rest of the books related to this project: Now Discover your strengths; Strengthsfinder 2.0 and Go put your strengths to work.


5 out of 5 stars Read Immediately   March 29, 2008
If your work involves employees, managers or ownership in a business of any size, get this book and read it immediately.

The book is based of the "largest study of its kind every undertaken." And the conclusions from this study are very important. It is difficult today for most business to have a competitive edge in products or services. The last great resource for distinguishing one business from another is human capital - the employees. But most businesses manage by conventional wisdom.

But as Marcus Buckingham points out so thoughtfully, conventional wisdom is often wrong. He does not advance theories based on what he thinks but on interviews with thousand of managers from hundreds of companies. And the data is convincing. There is a direct connection between outstanding managers and company performance. There are hundreds of specific examples of outstanding managers at work.

The book is well written and easy to read. However the book contains so much great information, it will be necessary to read it more than once. I completed it and immediately read it again. I will keep it handy to refer too often.

If you want to improve your company, you must make sure that you have the right talent in the right spots. Too often owners/managers think that anyone can be trained to do anything. A recurring theme of the book is that great managers reject this bit of conventional wisdom. Instead they understand that "good managers don't try to put in what was left out. They try to draw out what was left in." They find the talents unique to each individual employee and turn those talents into results. They do not try to fix an employees weaknesses, they concentrate on developing their strenghts.

A very important book that is a guide to getting the best out of your employees and by extension getting the best out of your company.



5 out of 5 stars Great Managers Lead Down   March 27, 2008
Managing is hard work! Every week I coach managers in business, government and non-profits who are frustrated by how to get the work done by their direct reports so they can do their jobs and meet their boss' expectations. How-To-Manage books are a dime a dozen and frequently imprecise and unhelpful. So I was very pleased to find "First Break All the Rules," by Marcus Buckingham and Curt Coffman to recommend and use with my clients. Based on extensive Gallop Organization research this book delivers value by laying out what great managers really do in an easy, concise manner.

According to the authors, through the well-intentioned efforts of training departments and consultants corporate America undertook a campaign to transform managers into leaders. This was done by promoting certain leadership skills in managers such as focusing on complex initiatives like re-engineering and removing other more basic functions such as staff development. They assert this shift has taken the most important functions of managers away resulting in a management void. In addition the shift ignored developing the most important leadership skills required so managers could succeed at leading down, such as recognizing individual skills and talents of their directs, resisting uniformity by capitalizing on differences and creating opportunities for each person on their team to become more of who s/he already is.

The authors succeed at designing skills assessment that can serve to support developing great managers and great downward leaders simultaneously by identifying the 4 keys of great managers and 12 questions to ask direct reports. The manager's goal is to receive "strongly agree" answers to the questions, in progressive ascending order from 1 through 12. This framework gives managers, HR departments, employees and organizations the information they need to attract, keep and develop the best managers.

This book comes in hard and paperback and in one of my favorite formats - audio CD, in this case unabridged. While it would be great to have a hard copy of the 12 questions there is not a lot that would be lost by listening to this book. So if you're busy and have multi-tasking time while you cook or exercise by all means get the CD. Of course, if you're like me you'll want to own the book so you can underline the concepts and make lots of notes in the columns. Either way this is a great resource for developing great managers!



5 out of 5 stars First, Break all the Rules   March 24, 2008
Backed by the Gallup Organization's data, this book takes an empirical look at the composition of great managers. Even though managers and subordinates have different backgrounds and beliefs this book ties together the common theme on how great managers manage. For me, it brought to light a number of management myths. On myth is to focus on the non-talents of your personnel. The truth is talent cannot be trained. Capitalize and focus on the talents of your personnel and you will attain higher results with satisfied employees.

This book identifies twelve great questions that get to the root of assessing employee satisfaction. I have seen a couple of these questions in employee surveys. The questions are based on four themes. "What do I get?" "What do I give?" "Do I belong here?" "How can we all grow?"

Marcus and Curt established keys to be a great manager: "Select for Talent", "Define the Right Outcomes"; "Focus on Strengths"; and "Find the Right Fit". In addition, the book identifies how to create an atmosphere that will help great managers prosper. The information provide to me in this book will be valuable to me in the future when I acquire a management position. Every current or future manager should read this book.


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