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Working with Cultural Differences: Dealing Effectively with Diversity in the Workplace (Contributions in Psychology) | 
 enlarge | Author: Richard Brislin
Publisher: Praeger Publishers
Category: Book
List Price: $44.95
Buy New: $35.96
You Save: $8.99 (20%)
New (11) Used (4) from $30.79
Sales Rank: 1464089
Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 200
Shipping Weight (lbs): 1
Dimensions (in): 9.3 x 6 x 0.8
ISBN: 0313352828
Dewey Decimal Number: 658.3008
EAN: 9780313352829
ASIN: 0313352828
Publication Date: June 30, 2008
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: New Book. Hardbound.
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Product Description
Given the internationalization of business, and the increasing need to work effectively with culturally diverse people in one's own country, people are facing new and more common challenges in developing workplace relationships. The challenges include communicating across differences in the use of silence and indirectness, dealing with negative exchanges, or neutral exchanges that one party perceives as negative, making decisions, working through criticisms and disagreements, and interpreting changing workplace dynamics. In this book, Distinguished Professor Richard Brislin shows us that helpful guidelines for everyday intercultural interactions are clear in information that has been gathered across the fields of cross-cultural psychology, organizational behavior and intercultural communication. A psychologist and a professor of management, Brislin uses actual examples he calls "critical incidents" to illustrate the basic psychological processes that play a part in effective, and ineffective, intercultural relationships across workplaces. The differences they face include individual and collective cultural background, the relative emphasis placed on the importance of status and power, behaviors relative to a culture's social norms, and gender expectations of males and females in the workplace. Insights explained here allow readers understand how they can benefit from, rather than be frustrated by, intercultural experiences, and how to better develop such relations. Short stories throughout the text demonstrate how actual people in business recognized and dealt with intercultural issues, at home and abroad.
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