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 enlarge | Authors: Stephen C. Lundin, Harry Paul, John Christensen
Creator: Ken Blanchard
Publisher: Hyperion
Category: Book
List Price: $19.95
Buy Used: $1.48
You Save: $18.47 (93%)
New (109) Used (165) Collectible (30) from $1.48
Avg. Customer Rating:  222 reviews
Sales Rank: 562
Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 115
Shipping Weight (lbs): 0.4
Dimensions (in): 8.4 x 5.6 x 0.7
ISBN: 0786866020
Dewey Decimal Number: 658.314
EAN: 9780786888825
ASIN: 0786866020
Publication Date: March 8, 2000
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: GOOD with average wear to cover and pages. May contain minimal highlighting, inscriptions, or notations. We offer a no-hassle guarantee on all our items. Orders generally ship by the next business day. Default Text
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| Customer Reviews:
 Great motivational book January 2, 2007
2 out of 4 found this review helpful
This is the best motivational book I have ever read. The authors tell a delightful story about a workplace no one would want to work in and how the workplace is transformed into a great place to work. Mary Jane the character in the book, responsibile for the transformation, discovers the ideas for the tranformation through a friend she meets at the Pike Place Fish Market. In her trips to the Fish Market she comes to understood why the Fish Market and its employees are so different.
The book made the Pike Place Fish Market in Seattle, sound so interesting that I actually visited it on a vacation. It is a fascinating place. The employees at the Fish Market are just as interesting as they sound in the book. If you do visit, beware the flying fish.
Great motivation book January 1, 2007
3 out of 3 found this review helpful
This is the best motivational book I have ever read. The authors tell a delightful story about a workplace no one would want to work in and how the workplace is transformed into a great place to work. Mary Jane the character in the book, responsibile for the transformation, discovers the ideas for the tranformation through a friend she meets at the Pike Place Fish Market. In her trips to the Fish Market she comes to understood why the Fish Market and its employees are so different.
The book made the Pike Place Fish Market in Seattle, sound so interesting that I actually visited it on a vacation. It is a fascinating place. The employees at the Fish Market are just as interesting as they sound in the book. If you do visit, beware the flying fish.
 The path to hell is paved with good intentions December 28, 2006
4 out of 8 found this review helpful
I worked for a company a few years ago that issued this book to us, and had us watch the Fish video. It was in new hire class, so most of us were pretty stoked that we were with a company that had this philosophy. Of course, once training was over, and we were truly in the work environment, the only thing the company seemed to really take from this was the "be present" component. Sure, there was some phony, heavy handed, "fun" they tried to fool us with, mostly unhappy looking supervisors walking around handing out candy bars, and a toy chicken that would start singing when somebody would press a button, which was cute the first couple of times, but became grating after a couple hundred.
The fact was, this was the most dishonest, and yes, cruel, company I have ever worked for. You could say that is not the fault of the Fish book/video, and that is true, and that is my point. I give this two stars because I really do believe the people behind it had good intentions, but the sad fact is that these kind of things are used by companies as smoke and mirrors, to make it appear they are trying to create a pleasant work environment, without really doing it. Just forcing employees to watch a video about a fish market, and handing out a book about it is meaningless, creating a positive work experience takes effort, honesty, and most importantly, sincerity.
Get Hooked on Fish December 19, 2006
1 out of 3 found this review helpful
The fish market portrayed in this book is the embodiment of almost perfect workplace teamwork. "Fish" transports its readers into the realm of Leadership greatness. This book and "Always Remember: If it ain't fun, it ain't worth doing!" by Wayne Kehl should be manadatory for all managers in all businesses. Read and Learn to Manage.
 A Fresh Look at Management Techniques December 11, 2006
1 out of 3 found this review helpful
I have just finished reading this book as a requirement for a Master's degree course, and I found it very enjoyable. I especially liked the format, in which the author uses a fictional main character and company to illustrate his point.
Mary Jane has recently accepted a new position as a manager in her company. The problem is, she's taking over the third floor, called "the toxic dump" by other employees. Morale is low and poor service is high. One day, Mary Jane decides to go for a walk over her lunch hour. She comes across the Pike Place Fish Market and is immediately taken aback. She cannot get over the enthusiasm of the employees and the satisfaction of the customers. Lonnie, the manager of the market, notices Mary Jane and begins talking to her. He learns about Mary Jane's department and the struggles she's facing. Lonnie decides to tell Mary Jane about his strategy at the fish market so that she may apply his principles to her situation. Lonnie's strategy contains four main points: choose your attitude, play, make their day, and be present. All of these areas focus on the customer and putting his needs first.
Mary Jane decides to try Lonnie's program out in her own department. At first, the going is rough and she meets with some resistance, but slowly, the employees begin to come around. A field trip to the market does wonders for Mary Jane's employees. Soon, everyone in Mary Jane's department has embraced Lonnie's philosophy and they are applying it to their own customer service.
This book offers a fresh look at management. It is not so theoretical as other management books tend to be. Rather, the fictional, story-type text is easy to follow, and makes the reading much more enjoyable. The book is short enough to be read in one or two sittings, and the story is very well-conceived and will hold the reader's attention.
I definitely recommend this book for both business and social organizations. I read it as a requirement for a Library Science class, and it's conclusions can be applied to a library, as well as business, setting. Read this book and learn some new tips in the field of management.
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